Terms and conditions

Terms and conditions

Textil Ze.de. S.A. operates an online purchase service that allows you to buy Zdzerodefects products directly from your computer. Our service also provides promotions and special offers designed exclusively for you (discounts are not accumulative). Next we invite you to read the Terms and Conditions that regulate the purchase of Textil Ze.de. S.A. products via this website. Nevertheless, if you have any queries about this, please do not hesitate to contact our customer service.

You will find the full contact details in the section below.

By using this website you agree to be bound by the below Terms and Conditions:

The following conditions control the sale of the products presented by Textil Ze.de. S.A. (hereinafter Zdzerodefects), Calle Santa Marta 44, 08302 Mataró BARCELONA - SPAIN registered in the Commercial Registry in Barcelona volume 14.671, folio 249, tomo 714, Sección 2ª. (Tax Identification Number ) NIF A08009946.

The following terms of purchase on our website are exclusively adapted to contractual relations between customers of the web page named Users and the seller Zdzerodefects.

The users who make purchases in www.zdzerodefects.com fully accept these terms and conditions being bound by these as they are written at the time of recruitment. Will be indispensable reading and acceptance of the terms and conditions prior to the purchase of any product through www.zdzerodefects.com

All the contents of the website www.zdzerodefects.com are exclusive and worldwide property of Zdzerodefects including, without limitation, reproductions of the items, design, graphics, logos, images, texts, illustrations, photographs, brands and other distinctive signs, such as all the operational software and development of the website. The reproduction, distribution, public communication, made available to the public, transformation, transfer and any other type of act or exploitation method, in any format online or offline that has not been expressly authorized by the title holder of the exploitation rights are specifically prohibited. Zdzerodefects does not grant any license or authorization for any kind of use of the Trademark and industrial property ownership rights or regarding any other ownership or rights related to the webpage, and the services and products that are offered. In the case of information or contents provided to the User of the website www.zdzerodefects.com, the User gives Zdzerodefects the non-exclusive right, without prejudice to the authors rights and/or trademark in a perpetual manner, irrevocable and totally transferable to third parties, to use, reproduce, modify, adapt, publish, translate, create derivative services. As well Zdzerodefects and its sub-licensees will be granted the right to use the name that accompanies said review or comment, in the case of having one, in relation to said review or comment.

All of the brands and names that appear in the website www.zdzerodefects.com are registered brands and the property of Zdzerodefects; in the other cases they are brands licensed by their legitimate owners.

Zdzerodefects reserves the right to withhold any order placed by the customer, if it is interpreted a misuse or fraud by this practice.

For any kind of doubt, query or suggestion, please do not hesitate to contact us:
by e-mail: comercial@zedesa.es
by post: Textil Ze.de. SA , C/ Santa Marta 44, Mataró 08302 BARCELONA-ESPAÑA
by phone on T.+34 937 901 324
Our customer service office hours are from Monday to Friday workdays 9:00 to 13:00 and 15:00 to 19:00 (GMT+1).

The items offered on this webpage fulfill the same quality and guarantee requirements as the products that are on sale in the retail establishments.

Each product is accompanied with the following information:

Name of item
Pictures of the item
Reference number
Article description
Available sizes

Zdzerodefects has made an effort to show the colors of the garments as close to their real color as possible. However, the color of the garments that appear on screen may be subject to variations depending on the quality of your computer screen. Meaning that Zdzerodefects is unable to guarantee that the colors that appear on your screen truly match the real ones. The special offer, promotions or discounts will be valid until the date indicated or until the stock runs out.

Zdzerodefects makes available to customer all necessary information relative to products offered as well as to orders. Zdzerodefects is not responsible for non-execution of the present conditions in the event of force majeure and in case of lack of customer or an unpredictable fact by a person outside the contract.

The customer undertakes to fill in the order forms and their fields according to the instructions provided. The customer also agrees to pay the price of the product, with taxes and shipping costs.

We remind you that it is advisable that you retain a copy of the data contained in the products purchased. Zdzerodefects is not responsible for any loss of data, files or, in general, any damages that resulted from a failure of backup customer data on the products purchased.

a) The items that you want to purchase have to be selected and added to the shopping basket by clicking on the appropriate button ('Add to cart')

b) The shopping basket will contain the reference of the selected item, its name, size color and the price (taxes included only in EU). ATTENTION: The price displayed does not include the transport costs that could be charged, as the rates vary according to the destination country. See section deliveries and returns.

c) The order sheet will ask for your personal and invoicing information, as well as the delivery information, that will be added to our database with the aim of being able to process the order and to facilitate new purchases that are made at www.zdzerodefects.com. Also, you have to state what type of delivery type you want to have, so at the same time the delivery rate will be determined. Also, you will have a private area called 'My account', from where you can view and change your personal information, access to the historic shopping and the details of your order basket. Remember that the personal information must be exactly indicated so as to avoid confusion or incidents with the delivery of the item/s purchased.

d) Once the purchase order has been completed and before sending the order, a summary will be presented identifying the item/s purchased, their total price (transport and taxes included only for purchases inside the European Union) and the delivery information. The order has to be confirmed by clicking on the button "Confirm order".

e) The purchases are to be paid by credit or debit card (Visa, MasterCard and American Express) via Bank Transfer or by Paypal. Other forms of payment are not admitted. For payments by credit or debit card, the charge will me made in real time, via the payment gateway of the corresponding financial organization, once it has been checked that the information details are correct. (See Form Payment and Security).

f) Transaction confirmed, the order number is communicated through email so the follow-up can be done at any time.This one will include a description of the order and the personal details that have been communicated. If you don´t receive the email, it can be due to a transitional problem of communications in the network or any error in writing at the email address communicated. In both cases, it is advisable that you contact customer service. Please check your spam folder and add info@zedesa.es to your safe-list.

The prices on this website are shown in EUR €

Users will always know the price and characteristics of the items offered prior to the purchase, as these details are provided on this website.

For all those buys that deliver to themselves in member countries of the European Union the prices are in EUR and they have 21 % of VAT included, according to Community Regulation.

The purchases and deliveries in all countries outside the European Union do not have included in the Spanish VAT, it is extra-EU operations and therefore treated as an export. The VAT will be generated at the time the user indicates the country of delivery, and will beapplied the one that corresponds.Local taxes such as customs clearance costs and import taxes will be applied once the package enters the destination country. These costs and taxes must be paid upon delivery by the recipient of the merchandise.

These general conditions are governed by Spanish law. Any issues that arise on the interpretation, performance, validity or discharge of this contract will be subject to the jurisdiction and competence of the courts of law of the city of BARCELONA, with the user wavering their right to any other jurisdiction, applicable legislation permitting.